Innovation Management in Defensive Organizations

Innovation Management in Defensive Organizations

the factors affecting social accountability in defense organizations

Document Type : Original Article

Author
Ali Jokar
Assistant Professor, Department of Public Administration, Shahid Sattari aeronautical University, Tehran, Iran
10.22034/qjimdo.2021.228699.1299
Abstract
Background and purpose: new models of new public administration, such as the management of public values ​​and modern public services, emphasize a set of new values ​​in the administration of countries. Social responsibility is one of these values. Based on this, this research has been done with the aim of knowing the dimensions and factors affecting the social accountability of defense organizations.
Methodology: This research is descriptive in terms of purpose, applied in terms of type of use, and cross-sectional in terms of time horizon. The statistical population of the research included organizations in the field of defense, and 60 organizations were selected as samples by simple sampling. In this research, a questionnaire tool was used to collect data. The validity of the tool was confirmed through convergent validity and its reliability using Cronbach's alpha coefficient.
Findings: The results of the research showed that the variables of mission type, organizational culture and organizational image as causal factors, citizens' demands, servant leadership style and employees' willingness as mediating factors and environmental complexity and environmental instability as moderating factors have an effect on the social responsiveness of organizations.
Conclusion: Formulation of organizational citizenship charter, participatory decision-making with the presence of stakeholders, use of green administrative technologies and attention to the role of citizens' demands and organizational culture encouraging social accountability are among the strategies to strengthen social accountability of defense organizations.
Keywords
Accountability
Social Responsibility
Organizational Accountability
Moral Commitment
احمدی،کیومرث.( 1391 ). طراحی مدلی جهت ارزیابی پاسخگویی اجتماعی در سازمانهای دولتی ایران، رساله دکتری، دانشگاه آزاد اسلامی واحد قزوین.
احمدی،کیومرث، الوانی،مهدی و معمارزاده، غلامرضا (.1390). سیر تکوینی پاسخگویی اجتماعی و ارائه مدلی برای بسط مفهومی آن در سازمان‌های ایرانی، فصلنامه مدیریت صنعتی دانشکده علوم انسانی، دانشگاه آزاد اسلامی واحد سنندج، 18، 98-106.
احمدلو وهمکاران.(1397). ارائه مدل جهت طراحی الگوی رهبری خدمتگزار در سازمان صدا و سیما. فصلنامه علمی - پژوهشی تحقیقات مدیریت آموزشی، 10(1)، 63-82.
بیاتی چالشتری، طیبه و رهنورد، فرج الله.(1396). تدوین مدل پاسخگویی در شبکه‌های تدوین خط مشی‌عمومی. فصلنامه مدیریت و توسعه، 30(4)، 35-67.
علیخانی،علی اکبر.(1384). پاسخگویی در نظام جمهوری اسلامی ایران، مجله پژوهشی دانشگاه امام صادق(ع)، 26، 81-51.
فقیهی، ابوالحسن و نداف، بشیر.(1392). پاسخگویی پلیس: ارائه الگوی بومی برای ارتقای روابط مردم و نیروی انتظامی، نشریه مدیریت فرهنگ سازمانی، 11(2)، 31-5.
 شارع پور، محمود و شعبانی، مریم.(1395). تحلیل جامعه‌شناختی از آگاهی شهروندی شهروندان نسبت به امور شهری، فصلنامه  علمی پژوهشی مطالعات اجتماعی ایران، 2، 182-154.
رهنورد، فرج الله؛ جوکار، علی؛ طاهرپور، حبیب اله و رسولی، مهدی.(1397). تدوین چارچوبی برای پاسخگویی اجتماعی سازمان‌های دولتی ایران، فصلنامه مدیریت سازمان‌های دولتی، 7(2)،  134-115.
متانی، مهرداد و حسن­پور، مهرشاد.(1393). بررسی نقش رسانه­های جمعی در ارتقای سطح پاسخگویی سازمان­های دولتی. فصلنامه مدیریت.11(34)، 72-59.
Ackerman, R. and Bauer, .R. (1976). Corporate Social Responiveness: The Modern Dilemma, Reston, Virginia, Reston Publishing.
Baez, C.C. and Eelco, J.(2013). Social Accountability and Its Conceptual Challenges: an Analytical Framework. Conference: Accountable Governance for Development - Setting an Agenda Beyond 2015
Batch, s.(2000). Decentralization and Privatization on Municipal Service : the case of health services, ILO Working Papers 993435483402676, International Labour Organization.
Bovens, M. (2005). Public Accountability , In E. Ferlie, L. Lynne and C.Pollitt (Eds.) / the Oxford Handbook  of Public Management, 08-Ferlie- chap08, 182-208.
Bovens. M. (2007). New Forms of Accountability and EU-Governance, Comparative European Politics, Palgrave Macmillan Ltd, 5, 104-120.
Bovnes, M.(2007). Analyzing and Assessing Public Accountability. A Conceptual Framework, European Law Journal, 13(4), 447–468.
Bukenya B., and King S.(2012). The Contextual Factors that Shape Social Accountability, Institute for Development Policy and Management, School of Enivironment and Development, The University Of Manchester, UK.
Camargo, C.B. and Jacobs E.(2013). Social Accountability and Its Conceptual Challenges: an Analytical Framework. Basel institute on Governance.
Denhardt, R. B.(2007). Five Great Issues in Organization Theory, in R.A. Robbin and etal (eds). Handbook of Public Administration, 105-129.
De Waal, A.(2000). Democratic Political Process and the Fight Against Famine. IDS Working Paper 107. Institute of Devopment studies.
Dubnick, M.  J. and Justice, J. B.(2004). Accounting for Accountability”, American Political science Association.
Ecaterina- Alina S., Gheorghe S., Daniela M., Al-shraah M.(2014). Considerations on Implementation of a Social Accountability Management System Model in Higher Education, Procedia - Social and Behavioral Sciences, 142, DOI:10.1016/j.sbspro.2014.07.638
 Fredertickson, H.G.(1971). Toward a New Public Administration, in F. Marini (ed.) Toward a New Public Administration. San Francisco: Chandler.
Hopkins, M. (2004). Corporate Social Responsibility: an Issues Paper, International Labor Office.Geneva Working paper, 2, 27, 1-41.
Hughes, O.E.(1988). Public Management and Administration: An Introduction, N.Y.: Macmillan Press.
Jonathan A. F. (2015). What Does the Evidence Really Say?  World development, 72, 346-361
Kling, R. (1980). Models for the Social Accountability of Computing, Los Angeles Times, 10 March 1980, part 1, page 5.
Lee, D.P.(2014). Corporate social accountability through action: Contemporary Insights from British Industrial Pioneers. Accounting, Organizations and Society Journal, 39(8), 632-659.
Moos, G., Noeline, N. and Sewankambo, N.K.(2012). Social Accountability: a Survey of Perceptions and Evidence of Its Expression at a Sub Saharan African university, BMC Med Educ. doi: 10.1186/1472-6920-12-96.
Parker, L.D. (2005). Social and Environmental Accountability Research. A View from the Commentary Box. Accounting. Auditing and Accountability Journal, 18(6):842-860
Pollite, C. and Bouckaert, G.(2000).   Public Management Reform: A Comparative Analysis, New York: Oxford university Press.
Rodan, G. and Hughes, C.(2012). Ideological Coalitions and the International Promotion of Social Accountability: The Philippines and Cambodia Compared, International Studies Quarterly, DOI:10.1111/J.1468-2478.2011.00709.X.
Scott, C.(2000). Accountability in the regulatory state, Journal of  Law and Society, 27(1), 38-60.
Stoker, G.(2006). Public Value Management: A New Narrative for Networked Governance? American Review of Public Administration, 36(1), 41-57.
World Bank. (2011). Social Accountability E-Guide step by step approach to integrating social accountability in projects. https://ppp.worldbank.org/public-private-partnership/.