Innovation Management in Defensive Organizations

Innovation Management in Defensive Organizations

Model of Contextual Requirements for Developing Managers with a Coaching Approach

Document Type : Original Article

Authors
1 PhD. Student of public administration department, research and science unit, Islamic Azad university, Tehran, Iran
2 Professor public administration department, research and science unit, Islamic Azad university.
3 Assistant professor Industrial Management Department, central Tehran unit, Islamic Azad university, Tehran, Iran
10.22034/qjimdo.2025.526421.1751
Abstract
Background & Purpose: In the era of digital transformation and increasing environmental complexity, organizations, especially in the banking industry, are faced with the need to review their human capital development methods. State-owned banks, as part of the administrative system, need capable and efficient managers due to the nature of public services and their responsibilities to society and the government. One of the new approaches is the use of coaching as a tool for the empowerment and professional growth of managers. Accordingly, the present study presents a model of the contextual requirements for the development of managers with a coaching approach.
Methodology: The present study is applied in terms of purpose and qualitative in terms of data collection method. The statistical population of this study consists of senior managers and experts in the banking industry, whose number was limited to 15 after reaching theoretical saturation. The selection of samples was purposeful. The data collection method was field and library, and a checklist and semi-structured interview were used to collect information. Thematic analysis strategy was used in data analysis using MaxQDA software.
Findings: Based on the analysis of research data, the contextual requirements for developing managers with a coaching approach were divided into 6 comprehensive themes including structure, organizational processes facilitating development, technology, organizational culture, human resource strategy, and professional behavior of managers and employees, 30 organizing themes, and 90 basic themes.
Conclusion: The results of the study showed that effective development of managers with a coaching approach requires the provision of a set of contextual requirements that were identified in the form of six comprehensive themes. These themes provide a systematic framework at lower levels for designing and implementing manager development programs based on coaching in organizations, especially in the banking industry. These findings can serve as a basis for human resource policymaking and designing effective development interventions in public and private organizations.
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