Innovation Management in Defensive Organizations

Innovation Management in Defensive Organizations

The Role of Dynamic Capabilities and Institutional Pressure in Business Model Innovation with an Emphasis on Top Management Team Heterogeneity: A Study of Family-Owned Tourism and Accommodation Businesses in Guilan Province

Document Type : Original Article

Authors
Mohammad Mehrabi
Mohen Akbari
Milad Hooshmand Chaijani
Business Management, Management and Economics, University of Guilan, Rasht, Iran
10.22034/qjimdo.2025.527587.1753
Abstract
Background & Purpose: Family businesses, particularly in the tourism industry, play a crucial role in local economic development and job creation. However, their sustainability and competitiveness depend on continuous business model innovation to adapt to the rapidly changing market and environmental demands. This study aims to examine the effects of dynamic capabilities, institutional pressures, and top management team heterogeneity on business model innovation in family-owned tourism businesses in Gilan Province, Iran.
Methodology: This study adopts a quantitative approach and is classified as descriptive-correlational in nature. Data were collected using a structured questionnaire distributed to a sample of 120 family-owned businesses active in the tourism sector. The sampling was non-probabilistic and based on availability. To test the proposed hypotheses, structural equation modeling (SEM) was employed using SmartPLS software.
Findings: The results indicated that dynamic capabilities have a significant and positive effect on business model innovation. Institutional pressures and top management team heterogeneity also had significant effects on business model innovation. Furthermore, dynamic capabilities significantly influenced team heterogeneity, while the effect of institutional pressures on team heterogeneity was not statistically significant.
Conclusion: The findings suggest that to enhance business model innovation, family businesses in the tourism sector should invest in developing their dynamic capabilities and assembling diverse management teams. Policymakers and business managers should also recognize the potential of institutional pressures as a driver of innovation and provide supportive institutional environments to facilitate innovation in family businesses.
Keywords
Family businesses
Business model innovation
Dynamic capabilities
Institutional pressures
Top management team heterogeneity

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